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香港申诉专员公署 Anchor |
https://www.ombudsman.hk |
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2 |
简 |
https://www.ombudsman.hk/?lang=zh-hans |
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Eng |
https://www.ombudsman.hk/?lang=en |
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聯絡我們 |
https://www.ombudsman.hk/contact_us/ |
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常用表格 |
https://www.ombudsman.hk/forms/ |
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搜尋 |
https://www.ombudsman.hk/searchresult/ |
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7 |
關於我們 |
https://www.ombudsman.hk/whoweare/ |
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8 |
專員的話 |
https://www.ombudsman.hk/whoweare/#tag_The_Ombudsman_Message |
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9 |
理想及使命 |
https://www.ombudsman.hk/whoweare/#tag_Our_Vision_and_Mission |
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10 |
角色及職權 |
https://www.ombudsman.hk/whoweare/#tag_Our_Role_and_Powers |
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11 |
大事紀要 |
https://www.ombudsman.hk/whoweare/#tag_Our_History |
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申訴專員條例 |
https://www.ombudsman.hk/whoweare/#tag_The_Ombudsman_Ordinance |
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組織架構 |
https://www.ombudsman.hk/whoweare/#tag_Organisational_Structure |
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服務承諾 |
https://www.ombudsman.hk/whoweare/#tag_Performance_Pledges |
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查閱公署資料 |
https://www.ombudsman.hk/whoweare/#tag_Access_to_Information |
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加入我們 |
https://www.ombudsman.hk/whoweare/#tag_Join_Us |
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17 |
如何申訴 |
https://www.ombudsman.hk/howtocomplain/ |
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監管範疇及權責 |
https://www.ombudsman.hk/howtocomplain/#tag_What_We_Oversee |
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監管的部門及機構 |
https://www.ombudsman.hk/howtocomplain/#tag_Who_We_Oversee |
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提出申訴 |
https://www.ombudsman.hk/howtocomplain/#tag_Lodge_a_Complaint |
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投訴我們 |
https://www.ombudsman.hk/howtocomplain/#tag_Complaints_About_Us |
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申訴處理 |
https://www.ombudsman.hk/ourcomplaintshandling/ |
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處理申訴程序 |
https://www.ombudsman.hk/ourcomplaintshandling/#tag_How_We_Process_Complaints |
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處理申訴方式 |
https://www.ombudsman.hk/ourcomplaintshandling/#tag_Mode_of_Handling_Complaints |
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重新評審/覆檢個案 |
https://www.ombudsman.hk/ourcomplaintshandling/#tag_Re_assessment_Review_Request |
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申訴人約章 |
https://www.ombudsman.hk/ourcomplaintshandling/#tag_Complainants_Charter |
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27 |
工作及報告 |
https://www.ombudsman.hk/ourworkandreports/ |
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28 |
調解及跨部門協作實例 |
https://www.ombudsman.hk/ourworkandreports/#tag_Cases_on_Mediation_and_Interdepartmental_Collaboration |
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29 |
主動調查行動 |
https://www.ombudsman.hk/ourworkandreports/#tag_Direct_Investigation |
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30 |
全面調查 |
https://www.ombudsman.hk/ourworkandreports/#tag_Full_Investigation |
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31 |
新聞及資源 |
https://www.ombudsman.hk/newsresources/ |
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32 |
新聞稿、活動及公布 |
https://www.ombudsman.hk/newsresources/#tag_Press_Releases_Events_and_Announcements |
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招標資料 |
https://www.ombudsman.hk/newsresources/#tag_Tender_Information |
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34 |
年報 |
https://www.ombudsman.hk/newsresources/#tag_Annual_Reports |
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35 |
宣傳影片 |
https://www.ombudsman.hk/newsresources/#tag_Publicity_Video |
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36 |
其他刊物 |
https://www.ombudsman.hk/newsresources/#tag_Other_Publication |
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37 |
常見問題 |
https://www.ombudsman.hk/faq/ |
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38 |
more news |
http://www.ombudsman.hk/newsresources/newsresourcesinner/ |
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39 |
申訴專員主動調查提升郊區旅遊配套設施的管理 落實「無處不旅遊」 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e4%b8%bb%e5%8b%95%e8%aa%bf%e6%9f%a5%e6%8f%90%e5%8d%87%e9%83%8a%e5%8d%80%e6%97%85%e9%81%8a%e9%85%8d%e5%a5%97%e8%a8%ad%e6%96%bd%e7%9a%84%e7%ae%a1%e7%90%86-%e8%90%bd/ |
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40 |
申訴專員發表了一項全面調查報告 — 地政總署對違規佔用政府土地的執管行動 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e7%99%bc%e8%a1%a8%e4%ba%86%e4%b8%80%e9%a0%85%e5%85%a8%e9%9d%a2%e8%aa%bf%e6%9f%a5%e5%a0%b1%e5%91%8a-%e5%9c%b0%e6%94%bf%e7%b8%bd%e7%bd%b2%e5%b0%8d/ |
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41 |
查閱公署資料程序運作暢順 |
https://www.ombudsman.hk/%e3%80%90%e6%9c%80%e6%96%b0%e6%b6%88%e6%81%af%e3%80%91%e6%9f%a5%e9%96%b1%e5%85%ac%e7%bd%b2%e8%b3%87%e6%96%99%e7%a8%8b%e5%ba%8f%e9%81%8b%e4%bd%9c%e6%9a%a2%e9%a0%86/ |
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42 |
申訴專員公署公布網站更新後查閱公署資料的程序 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%85%ac%e7%bd%b2%e5%85%ac%e5%b8%83%e7%b6%b2%e7%ab%99%e6%9b%b4%e6%96%b0%e5%be%8c%e6%9f%a5%e9%96%b1%e5%85%ac%e7%bd%b2%e8%b3%87%e6%96%99%e7%9a%84%e7%a8%8b%e5%ba%8f/ |
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43 |
申訴專員積極參與國際申訴會議成果豐碩 發揮聯通國際優勢 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e7%a9%8d%e6%a5%b5%e5%8f%83%e8%88%87%e5%9c%8b%e9%9a%9b%e7%94%b3%e8%a8%b4%e6%9c%83%e8%ad%b0%e6%88%90%e6%9e%9c%e8%b1%90%e7%a2%a9-%e7%99%bc%e6%8f%ae%e8%81%af%e9%80%9a/ |
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44 |
申訴專員出席國際申訴專員協會理事會會議 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%87%ba%e5%b8%ad%e5%9c%8b%e9%9a%9b%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%8d%94%e6%9c%83%e7%90%86%e4%ba%8b%e6%9c%83%e6%9c%83%e8%ad%b0/ |
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45 |
申訴專員與政務司司長會面 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e8%88%87%e6%94%bf%e5%8b%99%e5%8f%b8%e5%8f%b8%e9%95%b7%e6%9c%83%e9%9d%a2/ |
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46 |
申訴專員出席2025年「調解為先」承諾書活動發表主題演講 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%87%ba%e5%b8%ad2025%e5%b9%b4%e3%80%8c%e8%aa%bf%e8%a7%a3%e7%82%ba%e5%85%88%e3%80%8d%e6%89%bf%e8%ab%be%e6%9b%b8%e6%b4%bb%e5%8b%95%e7%99%bc%e8%a1%a8%e4%b8%bb/ |
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47 |
申訴專員鼓勵公署人員學習及貫徹落實全國兩會精神 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e9%bc%93%e5%8b%b5%e5%85%ac%e7%bd%b2%e4%ba%ba%e5%93%a1%e5%ad%b8%e7%bf%92%e5%8f%8a%e8%b2%ab%e5%be%b9%e8%90%bd%e5%af%a6%e5%85%a8%e5%9c%8b%e5%85%a9%e6%9c%83%e7%b2%be/ |
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48 |
申訴專員發表了一項全面調查報告 — 康樂及文化事務署就轄下某公園小食亭招標事宜 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e7%99%bc%e8%a1%a8%e4%ba%86%e4%b8%80%e9%a0%85%e5%85%a8%e9%9d%a2%e8%aa%bf%e6%9f%a5%e5%a0%b1%e5%91%8a-%e5%ba%b7%e6%a8%82%e5%8f%8a%e6%96%87%e5%8c%96-3/ |
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49 |
申訴專員發表了一項全面調查報告 — 康樂及文化事務署就轄下某游泳池食肆招標事宜 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e7%99%bc%e8%a1%a8%e4%ba%86%e4%b8%80%e9%a0%85%e5%85%a8%e9%9d%a2%e8%aa%bf%e6%9f%a5%e5%a0%b1%e5%91%8a-%e5%ba%b7%e6%a8%82%e5%8f%8a%e6%96%87%e5%8c%96-2/ |
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50 |
申訴專員歡迎及感謝行政長官設小組跟進公署的建議 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e6%ad%a1%e8%bf%8e%e5%8f%8a%e6%84%9f%e8%ac%9d%e8%a1%8c%e6%94%bf%e9%95%b7%e5%ae%98%e8%a8%ad%e5%b0%8f%e7%b5%84%e8%b7%9f%e9%80%b2%e5%85%ac%e7%bd%b2%e7%9a%84%e5%bb%ba/ |
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51 |
申訴專員公署公布就政府對建造業職業安全及健康的監管的主動調查行動報告 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%85%ac%e7%bd%b2%e5%85%ac%e5%b8%83%e5%b0%b1%e6%94%bf%e5%ba%9c%e5%b0%8d%e5%bb%ba%e9%80%a0%e6%a5%ad%e8%81%b7%e6%a5%ad%e5%ae%89%e5%85%a8%e5%8f%8a%e5%81%a5%e5%ba%b7/ |
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52 |
編輯注意:申訴專員公署將於4月16日舉行新聞發布會 |
https://www.ombudsman.hk/%e7%b7%a8%e8%bc%af%e6%b3%a8%e6%84%8f%ef%bc%9a%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e5%85%ac%e7%bd%b2%e5%b0%87%e6%96%bc4%e6%9c%8816%e6%97%a5%e8%88%89%e8%a1%8c%e6%96%b0%e8%81%9e%e7%99%bc%e5%b8%83/ |
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53 |
申訴專員主動調查路政署的公共道路維修及保養工作 |
https://www.ombudsman.hk/%e7%94%b3%e8%a8%b4%e5%b0%88%e5%93%a1%e4%b8%bb%e5%8b%95%e8%aa%bf%e6%9f%a5%e8%b7%af%e6%94%bf%e7%bd%b2%e7%9a%84%e5%85%ac%e5%85%b1%e9%81%93%e8%b7%af%e7%b6%ad%e4%bf%ae%e5%8f%8a%e4%bf%9d%e9%a4%8a%e5%b7%a5/ |
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54 |
提出申訴 按此開始 |
http://www.ombudsman.hk/howtocomplain/#tag_Lodge_a_Complaint |
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55 |
探索我們的工作 查看我們的報告和案例 |
http://www.ombudsman.hk/ourworkandreports/ |
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56 |
遇到疑難? 參閱我們的常見問題 |
http://www.ombudsman.hk/faq |
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57 |
提出查詢及意見 按此填寫網上表格 |
http://www.ombudsman.hk/enquiryform |
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58 |
主動調查行動 |
https://www.ombudsman.hk/ourworkandreports/?type=direct-investigation-reports#tag_Direct_Investigation |
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59 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/04/20250331_DI464_Full-Report_TC.pdf |
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60 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2025/04/20250331_DI464_Executive-Summary_TC.pdf |
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61 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/03/20250311_DI478_Full-Report_TC.pdf |
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62 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/02/20250218_DI473_Full-Report_TC.pdf |
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63 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2025/02/20250218_DI473_Executive-Summary_TC.pdf |
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64 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/01/20250120_DI468_Full-Report_TC-1.pdf |
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65 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2025/01/20250120_DI468_Executive-Summary_TC.pdf |
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66 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/12/20241216_DI-472_Full-Report_TC.pdf |
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67 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/12/20241216_DI-472_Executive-Summary_TC.pdf |
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68 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/11/20241118_DI-475_Full-Report_TC.pdf |
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69 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/11/20241118_DI475_Executive-Summary_TC.pdf |
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70 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/10/20241021_DI470_Full-Report_TC_v1.pdf |
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71 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/10/20241021_DI470_Executive-Summary_TC.pdf |
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72 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/09/20240902_DI469_Full-Report_TC.pdf |
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73 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/09/20240902_DI469_Executive-Summary_TC.pdf |
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74 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/02/20240305_DI461_Full-Report_TC.pdf |
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75 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/02/20240305_DI461_Executive-Summary_TC.pdf |
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76 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/03/20240305_DI466_Full-Report_TC_updated.pdf |
|
77 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2024/02/20240305_DI466_Executive-Summary_TC.pdf |
|
78 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/20231212_DI467_Full-Report_TC.pdf |
|
79 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/20231212_DI467_Executive-Summary_TC.pdf |
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80 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/20231212_DI-465_Full-Report_TC.pdf |
|
81 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/20231212_DI-465_Executive-Summary_TC.pdf |
|
82 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/08/20230814_DI457_Full-Report_TC.pdf |
|
83 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2023/08/20230814_DI457_Executive-Summary_TC.pdf |
|
84 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/08/20230814_DI459_Full-Report_TC-2.pdf |
|
85 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2023/08/20230814_DI459_Executive-Summary_TC-1.pdf |
|
86 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/07/20230711_DI-462_Full-Report_TC-1.pdf |
|
87 |
摘要 |
https://www.ombudsman.hk/wp-content/uploads/2023/07/20230711_DI-462_Executive-Summary_TC-1.pdf |
|
88 |
全面調查 |
https://www.ombudsman.hk/ourworkandreports/?type=full-investigation-reports#tag_Full_Investigation |
|
89 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/03/LCSD_IR_2024-1834_-TC.pdf |
|
90 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/03/LCSD_IR_2024-2261_TC-1.pdf |
|
91 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/04/TD_IR_2024-1477-TC.pdf |
|
92 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/03/LandsD_IR_2024-0996-TC.pdf |
|
93 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/05/WSD_IR_2023-3517-TC.pdf |
|
94 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2025/04/FEHD_IR_2023-3763_TC.pdf |
|
95 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/11/LCSD_2022-3895-TC.pdf |
|
96 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/03/TD_IR_2023-0251_TC.pdf |
|
97 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/FEHD_HAD_IR_2023-0208-0503-_TC.pdf |
|
98 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/01/HHB_DH_HA_2022-3659_TC.pdf |
|
99 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/01/HD_2022-3706_TC.pdf |
|
100 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/12/BD_2023-0153I_TC.pdf |
|
101 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/02/DH_IR_2023-0201_TC.pdf |
|
102 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/09/HAD_AW_EU_2023-0135_-TC.pdf |
|
103 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2024/01/TD_2023-0696_TC.pdf |
|
104 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/11/EMSD_IR2022-3578-TC.pdf |
|
105 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/10/DH_IR_2022-0792-TC.pdf |
|
106 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/09/EPD_2022-3620_TC.pdf |
|
107 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/11/DH_EDB_SWD_IR2022-2969_TC.pdf |
|
108 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/10/FormerHAD_IR_2022-3610-TC.pdf |
|
109 |
全文 |
https://www.ombudsman.hk/wp-content/uploads/2023/10/TD_-IR-22-3263_-TC.pdf |
|
110 |
調解及跨部門協作 |
https://www.ombudsman.hk/ourworkandreports/?type=cases-on-code-on-access-to-information#tag_Cases_on_Mediation_and_Interdepartmental_Collaboration |
|
111 |
調解實例︰優化「港車北上」續期通知安排 小改動帶來大方便 |
https://www.ombudsman.hk/%e8%aa%bf%e8%a7%a3%e5%af%a6%e4%be%8b%ef%b8%b0%e5%84%aa%e5%8c%96%e3%80%8c%e6%b8%af%e8%bb%8a%e5%8c%97%e4%b8%8a%e3%80%8d%e7%ba%8c%e6%9c%9f%e9%80%9a%e7%9f%a5%e5%ae%89%e6%8e%92-%e5%b0%8f%e6%94%b9%e5%8b%95/ |
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112 |
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